Alibey Maldives Pvt.ltd. Company is committed to providing distinctive resorts and unique experiences for our guests. Consistent with that commitment, we are respectful of the privacy of the personal data that we receive and use in order to provide and offer services. Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements.
This Privacy Policy applies to data that (i) you provide to us when you stay or make enquiries to stay; and (ii) we collect from you when you visit www.joali.com website (the “Site”). The following sections of this Privacy Policy describe the types of data we collect, how and for what purposes we use that information, with whom we share it, and the choices and rights available to you regarding our use of your information. We also describe the measures we take to protect the security of the data we hold and how to contact us about our privacy practices, and to exercise your rights.
As one of our guests and/or a visitor to our Site you understand and agree that we may collect, use and share your personal data in accordance with this Privacy Policy and the Terms and Conditions.
This site may contain links to other websites that are not under our control. Please mind that if you use any of these links, you will be solely responsible for your access and the data you provide on the linked internet sites, as our Privacy Policy will not be valid.
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We will collect, store and process data about you if you voluntarily provide us with such data in connection with the following:
The types of data we may obtain include:
We do not collect “sensitive data ” (e.g., information on racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background, sexual life, or trade union membership, genetic or biometric data) unless it is volunteered by you.
We may use medical or other sensitive data provided by you to better serve and meet your needs (but under no circumstances will we process any sensitive data for marketing and/or profiling purposes). Such sensitive data is only shared with our third party service providers both at home and abroad (acting as data processors and booking engine management system) for the purpose of providing the services you request. By making such special requests or notifying us of such preferences, you agree to us sharing your data in this way.
When you visit JOALI website or the mobile application we may also collect certain data through the use of “cookies” and other automated means. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Such information may comprise the following information:
In our website we use cookies to improve the website experience of our guests and to serve you better. You may choose to change or turn off the use of such cookies by changing the relevant settings of your web browser. Please be informed that if you restrict or reject the use of cookies, you may not be able to see some functions of the website or some features may not function properly.
Typically, we will use and process your data to:
The processing of your personal data for:
We may process your personal data by both automated and manual means. We may use your data in other ways for which we provide specific notice at the time of collection.
We do not sell, otherwise disclose, or share data we collect and hold about you, except as described in this Privacy Policy.
We may share your data with service providers who perform functions and services on our behalf. Such third parties will be appointed as data processors and will be provided only with data necessary to perform the services on our behalf but are not authorised to use such data for any other purposes.
We may disclose data about you if we are required to do so by law or pursuant to legal process, or in response to a request from law enforcement authorities or other government officials.
Your personal data may be transferred to third party recipients or third countries only upon your consent or if it is permitted by applicable law. Where data is transferred, we will maintain that appropriate safeguards are implemented.
You have certain rights to the data we process about you as expressly provided for by applicable law. You may withdraw your consent for the processing of your data at any time by sending us a request to this end and may request access to the data we hold about you, update, amend or correct the data, and in some circumstances you may object to our use of your data. You have also the right to request the erasure of your personal data, to be informed about the controller, processor of the personal data, the means and purpose of processing your personal data, or whether such processing is conducted in accordance with the relevant purposes or whether the personal data is transformed to a third parties abroad.
You also have the right to request that we cease sending marketing communications, whether by email or otherwise, to you. You can do this by (i) checking the applicable box(es) on any form used to collect data from individuals, or (ii) clicking the unsubscribe link displayed in any of the marketing e-mails you receive, or (iii) otherwise requesting that we do not process your data for marketing purposes, or (iv) via JOALI online contact us
To exercise these rights or to make a complaint or submit an inquiry about our privacy practices, please contact us at privacy@joali.com. You can also write to us at:
Marketing Department
JOALI Maldives
Muravandhoo Island, Raa Atoll
Republic of Maldives
To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the data. Please note that if you opt out as described above, we will not be able to remove your data from the databases of third parties both at home and abroad with whom we have already shared your data, with your consent. You should contact such third parties to opt out directly.
We maintain administrative, technical and physical safeguards designed to protect the data you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Services providers and contractors who might have access to your data in order to provide services on our behalf will be contractually obliged to keep such data in confidence, provide adequate data security measures, and may not use that data for any other purpose.
For your own protection, we encourage you not to include sensitive personal data, credit card or similar data in any e-mails you send us or our staff.
JOALI only retains your information for as long as needed to fulfil the purposes for which it is collected, unless otherwise provided by law.
Your credit card details are not stored on our servers.
We are not intended to collect identifiable personal data from individuals under the age of 18 without the consent of their parents. None of the pages on this website has been designed to attract the attention of young people aged 18 years.
This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our processing of your information and privacy practices. We will post a prominent notice to notify you of any significant changes to our Privacy Policy and indicate at the top of the Privacy Policy when it was most recently updated.
If you have any questions or comments about this Privacy Policy, if you would like us to update information we have about you or your preferences, or to exercise your rights of access, rectification, blocking, or deletion, or to object to the processing of your information, please contact us by email at privacy@joali.com or write to us at:
Marketing Departement
JOALI Maldives
Muravandhoo Island, Raa Atoll
Republic of Maldives